Phil Luce, Hospital Director, Bupa Cromwell Hospital,
24
January
2019
|
17:12
Europe/Amsterdam

Inside Bupa Cromwell’s new paediatric outpatient department

Summary

I was delighted to see the opening of our new paediatric outpatient department, Skyline, at Bupa Cromwell Hospital last week. It’s the result of a lot of hard work and dedication from our wonderful employees and will ensure we can provide much-needed specialist care and support to children and young people up to the age of 18-years-old.

A key part of our offering is ensuring children have access to leading consultants across a range of specialties whenever they need it. That’s why we’re providing appointments six days a week supported by our multidisciplinary team which includes highly-skilled paediatric nurses, physiotherapists, dietitians and speech and language therapists. We’re the only private hospital in London with an on-site consultant intensivist, dedicated to young people who need high-level care around the clock, while the new department also includes a children-only ward.

We’re always talking to our customers and the communities around us to find out what’s important to them as we look to improve the services we offer. When a child has a health scare, it can be a very worrying time for their families, so a paediatric department which offers specialist care and the peace of mind that children can get support from leading consultants in a safe, calm and caring environment is something we felt was needed. With this in mind, we are keen to ensure that everybody that needs it has access to our Skyline department, so appointments can be booked by those without Bupa health insurance too.

It’s been a great start to the year, with the launch of Skyline coming on the back of a recent CQC inspection which rated our services in medical care as ‘outstanding’, while commending the hospital for consistently high levels of patient satisfaction and safety.